Menu

Telephoning Vocabulary, part 3

Do you remember: In part 2 we said that it is always good to prepare for a scheduled phone call and that there are certain rules to follow. Mit diesen Satzbausteinen telefonieren Sie souverän auf Englisch.

Do you remember: In part 2 we said that it is always good to prepare for a scheduled phone call and that there are certain rules to follow.

 

Now let's focus on more specific topics:

 

Making appointments

 

There are several ways to ask for an appointment: You may arrange, fix or simply make it and suggest a date yourself: 

 

 

 

"I´d like to make an appointment for Mr Schönauer to see Mr Sanders -


  • could we schedule a meeting for next week?

  • is he perhaps free on the 22nd of October?

  • shall we say Monday 5th of November at 2 pm?"

You may always start a suggestion with: "What about...?" or "How about...?"

 

Or you can ask the person with whom you are speaking to suggest a suitable date themselves:


  • "What date would be suitable?"

  • "When will it be convenient?"

Change appointments

 

If you have to change an appointment, you can do this by


  • postponing it (shifting it to another date)

  • bringing it forward (to make it earlier than planned)

  • rescheduling it (changing it completely)

  • cancelling it/ calling it off (the appointment will not take place at all).

Naturally, you should always explain why you have to change the appointment:


  • "I´m afraid, we have to reschedule the appointment. Something urgent has come up."

  • "We are sorry, but Mr Schönauer won´t be able to attend the dinner tomorrow. He has to travel to our headquarters in Munich."

  • "I´m afraid we´ll have to cancel the meeting today. Mr Smith has just called to say that he won´t be able to attend."

If your boss won´t be able to attend a meeting punctually, you say:


  • "I´m afraid Mr Knightley is running a little late. But he should be there by 4.30."

  • "I´m sorry but Mrs Stone will be late – the meeting here lasted longer than expected."

  • "I´m sorry but Mr Jones will not be able to make it on time because his train is delayed/late."

Wie Sie bei Verständigungsproblemen nachfragen sollten und weitere nützliche Formulierungen lesen Sie in Kürze in Teil 4. Bisher erschienen: Telephoning vocabulary, part 1 und Telephoning vocabulary, part 2.

 

Über die Autorin

Saholy Nanahary-Robertson, M.A., ist Leiterin von Three Lions English und bietet Kurse und Workshops für Englisch an. Zuvor hat sie nach ihrem Magisterstudium jahrelang als Assistentin auf Vorstands- und Geschäftsleitungsebene gearbeitet.

Weitere Artikel aus der Kategorie "Office"

career@office

Die Karriere-Messe für Sekretärinnen und Assistentinnen.

Save the date: Ihre career@office 2018

04.04.2018: Hamburg, Handelskammer

18.04.2018: Frankfurt, Kap Europa

21.06.2018: München, MTC

10.10.2018: Köln, Congress-Centrum Nord

Weiterbildung

Seminare für Office-Professionals

Starten Sie durch in Richtung Erfolg! Seminare, Kongresse und Fernlehrgänge von A wie Ablage bis Z wie Zeitmanagement.

OFFICE SEMINARE hat garantiert das richtige Weiterbildungskonzept für Ihre Bedürfnisse. www.office-seminare.de